Privacy Policy
How we collect, use, and protect your personal information
Last updated: January 2024
Introduction
fell-tale is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or engage with our services.
Information We Collect
We may collect the following types of information:
- Contact information (name, email address, company name) provided through our enquiry forms
- Technical data (IP address, browser type, device information) collected automatically when you visit our website
- Usage data (pages visited, time spent on site) to help us improve our services
- Communication records when you correspond with us
How We Use Your Information
We use collected information for the following purposes:
- To respond to your enquiries and provide requested services
- To send relevant information about our consulting services
- To improve our website and user experience
- To comply with legal obligations
Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
- Your consent, where you have provided it
- Performance of a contract or to take steps prior to entering into a contract
- Our legitimate interests in operating and improving our business
- Compliance with legal obligations
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically retained for up to three years unless you request earlier deletion.
Your Rights
Under data protection legislation, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request restriction of processing
- Data portability
- Withdraw consent at any time
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
Third-Party Sharing
We do not sell your personal data to third parties. We may share data with trusted service providers who assist in operating our website and business, subject to confidentiality agreements.
International Transfers
Your data is primarily processed within the United Kingdom. If data is transferred outside the UK, we ensure appropriate safeguards are in place.
Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be communicated through our website. We encourage you to review this policy regularly.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
fell-tale
47 Wellington Street
Leeds, LS1 4JQ
United Kingdom
Email: [email protected]