GDPR Compliance

Last updated: January 2024

Our Commitment to Data Protection

fell-tale is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page outlines your rights and our obligations under these regulations.

Data Controller

fell-tale acts as the data controller for personal data collected through this website. This means we determine the purposes and means of processing your personal data.

Contact details:
fell-tale
47 Wellington Street
Leeds, LS1 4JQ
United Kingdom
Email: [email protected]

Your Rights Under GDPR

Under data protection legislation, you have the following rights:

Right to Access

You have the right to request a copy of the personal data we hold about you. This is commonly known as a Subject Access Request (SAR). We will respond to your request within one month.

Right to Rectification

You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.

Right to Erasure

You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected, or you withdraw consent.

Right to Restrict Processing

You have the right to request that we limit how we use your personal data in certain circumstances.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.

Right to Object

You have the right to object to the processing of your personal data in certain circumstances, including processing for direct marketing purposes.

Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects. We do not currently use automated decision-making processes.

Lawful Basis for Processing

We process personal data only when we have a lawful basis to do so. Our processing activities are based on:

• Consent: Where you have given clear consent for us to process your data for a specific purpose
• Contractual necessity: Where processing is necessary for the performance of a contract or to take steps before entering into a contract
• Legitimate interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights
• Legal obligation: Where processing is necessary to comply with legal requirements

Data Security Measures

We implement appropriate technical and organisational measures to protect personal data, including:

• Secure server infrastructure
• Encrypted data transmission
• Access controls and authentication
• Regular security assessments
• Staff training on data protection

Data Breach Procedures

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours of becoming aware of the breach. Where the breach is likely to result in a high risk, we will also notify you directly.

International Data Transfers

We primarily process data within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place in accordance with data protection legislation.

Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
Website: ico.org.uk

Exercising Your Rights

To exercise any of your rights, please contact us using the details provided above. We may need to verify your identity before processing your request. We will respond to valid requests within one month, though this may be extended by two months for complex requests.

Updates to This Information

We may update this GDPR information periodically. Please check back regularly for any changes.